Frequently Asked Questions

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get on the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

We process all orders within 24 hours and guarantee their delivery within 1 – 3 business days across the US. All the products are in stock in our own fulfillment center based in Irvine, California.

Shipping costs are calculated based on shipping method (air, sea or land), product weight and volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

Buyer protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

We process all orders in USD – the United States dollars.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.

All inquiries can be forwarded to support@pawcourse.com or alternatively you can use our contact us form.

You can pay by PayPal, bank transfer or by all major credit or debit cards: Visa, Mastercard, Discover, Amex. PayPal allows you to make payments using a variety of methods including PayPal balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.

You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!